Forum Discussion
6 Replies
- douginctReel Rookie
Same problem here - but with playing Billions. Get an error. Rebooted Roku - still get error!
- RokuJohnBCommunity Moderator
Welcome to the Roku Community, and thanks for keeping us posted!
We understand you're having a problem with the Paramount+ and Showtime channels. We're happy to help you. Please try to update the channel by highlighting the channel tile, pressing the star button on your Roku remote, and selecting check for updates.
We hope this helps.
All the best,
John
- SeandmalReel Rookie
Did that already. Didn't work. And actually the last update appears to have caused the issue
- douginctReel Rookie
Did the update - no change. Some programs give an error and won't play.
- SeandmalReel Rookie
I gave up and just started using the paramount plus app through a Chromecast. Good luck with your crummy product.
- LambdawgNewbie
Same problem here. It seems like all the CBS programs play fine but the Paramount Plus originals wont play and give the error has occured. I finally had someone at Paramount tell me I was not the only one with this problem.