Paramount Plus stuck on repeating commercials
tried the usual - update roku - no updates since May. Remove Paramount Plus - Add back. Same old same old. Gets stuck trying to load commercials and can never continue in the program. like Star Tre...
Forum Discussion
Hi Rosiejax,
Welcome to the Roku Community!
Thanks for letting us know about this behavior going on Paramount Plus. We'd like to know more about this.
Could you tell us more about it? What are the steps to reproduce the issue? Is this issue happening on Paramount Plus?
When removing the channel we also recommend performing a system restart first before adding it back to make sure the process is successful.
Once we have a clearer grasp of the situation, we will be able to recommend the appropriate next steps.
Warm regards,
Rey
This is happening to me also. I'm using the free trial, but this makes me want to cancel it.
Thanks for letting us know, dwhalen.
As per what the previous moderator mentioned, it will be very effective to reach out to the channel provider to inquire further and inform them of the ongoing issues, as they may be able to provide a possible fix. The channels and apps on the Roku platform are developed and maintained by the provider themselves.
Let us know if you have other inquiries.
Regards,
Janadee
