Forum Discussion

LadyMoxie's avatar
LadyMoxie
Reel Rookie
4 years ago
Solved

Paramount Plus Roku error 'content unavailable'

I had to uninstall the Sling app and reinstall it a couple weeks ago because it wouldn't load. Sling helped with it and said Roku did a big update and now requires more space. So, I had to delete a l...
Paramount Plus Troubleshooting
  • RokuDanny-R's avatar
    RokuDanny-R
    4 years ago

    dragonboots2005 toeachtheirown

    Thanks for the post.

    If the issue remains unresolved, I'd recommend reaching out to Paramount+ directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If other channels are working correctly, and you only experience this issue on the Paramount+ channel (app), that is likely an indication that the issue lies within that particular channel. In these cases, the channel provider will need to investigate the issue in order to help resolve it.  

    You can reach them here: https://help.paramountplus.com/s/contact-us
     

    Thanks,
    Danny

Kolyaboo's avatar
Kolyaboo
Channel Surfer
3 years ago

It works except I can't watch Smile. Go figure. I will also report to Paramount

Anonymous's avatar
Anonymous
3 years ago

Hi  Kolyaboo

Thanks for keeping in touch!

Many channels on Roku are maintained by the channel provider themselves. Since the error only occurs on the Paramount Plus channel, that's an indication that there's likely an issue within that specific channel that needs to be addressed with an update from them. We indeed recommend contacting Paramount Plus Support to report the issue and get help.

Thank you for your understanding.


Warm Regards,
Lianna