Forum Discussion

Danno59's avatar
Danno59
Newbie
8 months ago

Paramount plus not working

I cannot log in to Paramount Plus. It asks me for my Roku email and password and tells me its invalid. When I sign in from my computer it asks me to enter a code, then asks me for email and password, and tells me password is invalid. It is the same password I am able to access Roku. Any suggestions? Paramount Plus still is on the active channel list.

App availability

1 Reply

  • renojim's avatar
    renojim
    Community Streaming Expert
    8 months ago

    You never enter your Roku account email address and password on a Roku device.  I would say to enter whatever email address and password you're using on the Paramount+ website, but it appears you can't log in there either.  When an app asks you for an email address it suggests the email address you're using for your Roku account, but you can enter any email address you like.