Forum Discussion

Dankychado's avatar
Dankychado
Reel Rookie
4 years ago
Solved

Paramount Plus flickers while finding a show

While on the home page of Paramount+, the screens will flicker when I go from one show to another. It only seems to happen when there is a preview available for the show/movie. I've uninstalled the app and even factory defaults the Roku. This only happens on my Roku, the Paramount app on my TV does not do this. Any help is greatly appreciated 

  • UserOfStreamers's avatar
    UserOfStreamers
    4 years ago

    Dankychado 

    Disable framerate matching:  Settings/System/Advanced system settings/Advanced display settings/Auto-adjust display refresh rate = Off

5 Replies

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  • UserOfStreamers's avatar
    UserOfStreamers
    Roku Guru
    4 years ago

    Dankychado 

    Disable framerate matching:  Settings/System/Advanced system settings/Advanced display settings/Auto-adjust display refresh rate = Off

    • DBDukes's avatar
      DBDukes
      Community Streaming Expert
      4 years ago

      UserOfStreamers 

      Thanks for that tip. I just noticed that happening with my Roku device last night. I'll give that a shot. And again, thanks.

    • YUT-YAS's avatar
      YUT-YAS
      Newbie
      3 years ago

      Thank you very much!!!!!!  I’ve been fighting this issue for a LONG TIME. Your advice fixed my problem instantly. Paramount + and HBO were practically non navigable do to the black flickering. If I let it flicker too long the Hdcp error screen would come on and I’d have to reset everything to make it go away. Again thank you 😊 🙏 for your knowledge and for saving my sanity.

    • Dankychado's avatar
      Dankychado
      Reel Rookie
      4 years ago

      You're legend! That did the trick, now I can watch Paramount again. Thanks!