Model: 3820R2- streaming stick 4k
serial -# X02500CWE5L
software ver 14.1
device ID S0J733CWE5L4
I’ve tried all the suggestions I can find in support threads and paramount plus doesn’t work on any of my ROKU smart TVs now for series. it works for movies and on iPad devices. This makes no sense it’s Roku specific.
this has been going on 2 months and about to drop paramount because we can’t get benefit from it.
Help soon please!
Hey, Slybordeaux.
Thanks for reaching out!
Could you share the app's build version too? Here's a quick way to find it: Just highlight the app from the Home Screen and press the Star * Button.
In the meantime, your initial device details will be forwarded to the team.
Can't wait to hear back from you soon!
Roku Community Team
