Forum Discussion

Mantiss's avatar
Mantiss
Reel Rookie
9 months ago

Paramount Plus error message "An error occurred during playback"

Same issue others are posting. Around the time of the commercials the playback pauses and error message with no numbers. Makes watching series on paramount plus unwatchable.  Happens on all my Roku t...
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sandriemme's avatar
sandriemme
Reel Rookie
8 months ago

I have a Roku TV TCL 55" and I can't play Paramount + anymore, this is happening for the past 3 weeks at least, all other devices in the house have no issues. 

Latest software update installed

Factory reset to TV done

MODEL: G136X

Serial number: X01200FK71AC (S0JS624K71AC)

Software version: 14.1.4 build 7709-CG

GC version: 13.0.16

Timestamp: 2025-02-16T13:43:08Z

Issue ID AC-067-063

Thanks