So, here's the deal, i do have 2 Rokus that work perfectly and have no issues with the Paramount+ app but my dad has a Roku Streambar, he already has his own subscription to the Paramount+ app and unlike me, he cannot use the app
The problem is that if he goes throught the "ROKU Paramount+" he needs to pay again, he doesnt want that, so, we downloaded the Paramount+ app and when once we open it, it keeps either freezing in a black screen with no information OR it appears a "sign in" form that ask all his information with no option for a "log in" users who already has the service, we tried to fill the form and see if doing it that way the Paramount+ app would detect an existent account and redirect him to his personal account or a log in option but when he gets to the zip code form, the app isnt allowing it since i am assuming it's asking an american zip code, so everytime we get there we just cant move forward
We already tried deleting the app and restoring to fabric the roku but it doesnt work either, we deleted the app, restore the roku and once he logged in into his roku account the app is already there again and with the same issue
Writing this apart because i saw a post on spanish from several people having the same issue and from what i saw neither of yall speak it, so i guess this would be more helpfull, it does seem the Paramount+ app is wrongly adjusted internationally, specially latin america and we cant use, i would appreciate it if you can fix this for the people who cant log in. Like i said i do have 2 rokus and another account of Paramount+ and i dont have issues with the app since ive been logged in for some months,so this just seems to happen to new members who arent logged in, so in one moment the app started to fail cuz few months ago it was ok.
