Forum Discussion

judiolinder's avatar
2 years ago

Paramount+ app versus "Paramoutn+ on the Roku Channel" and audio description

I am having the same problem - it says "Get Started" and "Sign Out".  If I choose "Get Started" it tells me I have an account and to login.  But I am logged in.  If I log out and then log  back in (either using the on screen approach or the web site approach) I get logged in but still see the "Get Started" and "Sign Out" choices.  

I can't get to the main Paramount+ page.  I have Paramount+ - on the Roku app - but I notice there is another app called "Paramount+ on Roku".  I'm afraid if I go into that, I'll end up paying for 2 subscriptions.

Can someone tell me why I'm having the issues above?  I've restarted my router, unplugged my tv, etc. & nothing works.  I paid for the year long subscription and now I can't access it.