Forum Discussion
Same issue, started several days ago, only on Paramount+, no other streaming app I use does this. My quick fix is to pause and unpacked, then it goes away after a couple of seconds.
Make sure you report this to P+ CS (phone or chat) so that it increases the odds of this being fixed with an app update sooner rather than later.
- Delite10 months agoStreaming Star
Reported to P+
This is the chat response (with an actual person?) I received:
"Upon checking our records, this is a known issue. But if you want, we can perform some basic troubleshooting steps."
My response: "Just wanted to add my comment to get the app updated to eliminate the issue."
- RokuEmmanuel-D10 months agoCommunity Moderator
Hi Community Users!
Please note that this issue is still under investigation, and we would like to gather more information to add to the thorough review and gain more insight into it.
Could you provide a short video clip demonstrating the issue while accessing the Paramount Plus app? This will help us understand the problem better, and our Roku team will be able to determine how it occurs.
We are looking forward to your prompt response.
All the best,
Emman