Thanks for keeping us in the loop, Piggyie.
Having gathered all the necessary information, we will now proceed to collaborate with the appropriate team to conduct a comprehensive review of the situation. We appreciate your patience and cooperation during this process as we strive to address and resolve the issue at hand effectively. Thank you for your understanding.
We'll keep you posted.
All the best,
Emman
Hi, Piggyie!
We would like you to know that this is now under investigation. The relevant team would like to request a short video of the issue you're experiencing. This is crucial for the review process and in determining the exact behavior of the app.
We are looking forward to your prompt response.
Thanks,
Emman
