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dawalke's avatar
dawalke
Reel Rookie
3 years ago

Paramount + No Option for Local Live Stream

I recently subscribed to the Paramount Plus premium tier via my Roku Channel. I should be able to get my live local CBS station through this package, but there is no option to access this or select my local station through the Roku Channel app or the Paramount + Roku App that I received when I subscribed. I attempted to access via the regular Paramount Plus app but it tells me I am a subscriber on this device through another app, and I cannot access it. Does anyone know where to access the local channel?

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  • RokuMary-F's avatar
    RokuMary-F
    Community Moderator
    3 years ago

    Hi dawalke,

    Thanks for your first post in the Roku Community!

    We understand your concern that you want to stream live local news on your Paramount + subscription through Roku.

    Please be noted that existing subscriptions from The Roku channel cannot be used to view premium content on a Standalone channel or directly from the publisher.

    Paramount+ controls and manages all content within their channel, they can assist with any issues you may be seeing. We request you contact Paramount+ since each channel is built and maintained by the individual channel partner.

    You can visit this Support article for more information on how to stream local news on Roku: How to find news on your Roku® streaming device | Roku

    Please keep us posted if you need further assistance or clarification.


    Best regards,
    Mary

    • dawalke's avatar
      dawalke
      Reel Rookie
      3 years ago

      It is not just news that I would like to stream. I want to stream my local channel just as the Roku Paramount Plus page says:

      Premium
      Most Popular

      $9.99 per month

      • NFL on CBS, soccer, PGA Tour & more
      • No ads except live TV & a few shows
      • 24/7 local & national news
      • Your local CBS station live

      I copied the above from the Roku page, but there is no option to stream my local CBS channel at all through Roku, which is the service I am paying for Paramount Plus. 

      • RokuERey's avatar
        RokuERey
        Retired Moderator
        3 years ago

        Hi dawalke

        Thank you for the update!

        Have you tried accessing the Live TV section within The Roku Channel? Try navigating to the left hand side menu of The Roku Channel and selecting Live TV. With Live TV, you can view both the Local News section as well as the Live TV Channel Guide."

        Keep us posted on what you find out so that we can continue helping you from there.

        Thank you,

        Rey