Forum Discussion

DHLPCSAC's avatar
DHLPCSAC
Newbie
2 years ago
Solved

Pandora will not work on my Roku devices

I've had Roku devices for about 9-10 years and I've never had a problem.  Now, my Pandora channel app won't open.  I've been listening to Pandora via my Roku devices all these years but now I'm getti...
app playback
  • RokuCarly's avatar
    RokuCarly
    2 years ago

    Hi, megeezer gkstep794.

    We appreciate you for trying to troubleshoot the app to no avail. 

    In this instance, it may be possible that an update has been made or will be made with the Pandora app. With this being said, could you please highlight the app and press the star* button on your remote to update it? After doing so, if the issue persists, it will be an ideal option to directly raise your concerns to the channel provider themselves as they are the ones who provided, maintained, and updated their app on the Roku streaming platform.

    Kindly visit Pandora's official customer support website to reach them. 

    We hope this helps!

    Best regards,
    Carly

gkstep794's avatar
gkstep794
Reel Rookie
2 years ago

I just bought newest Express 4K+, after installing the Pandora app will not launch the same either for me. I removed app and reinstalled and have the same results.  Restarted system and still same issue. 

megeezer's avatar
megeezer
Reel Rookie
2 years ago

After many years on an older model, just purchased and installed Roku 4K Express. Cannot even find my often-used  Pandora channel using the remote. It showed up as a channel on my account via the website, so I uninstalled and reinstalled Pandora.

When I try to use it with the new 4K Express it wil not launch, showing an error message. I have uninstalled and reinstalled many times, restarted the system, etc., with the same result.