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Dc23's avatar
Dc23
Newbie
4 months ago
Solved

Paid paramount plus thru work

Where I work they offered paramount plus for free and I did get it but it won't do anything on the TV when I click on the paramount icon it won't do anything any help would be greatly appreciated 

  • Dc23 

    Thanks for letting us know about the issue with Paramount+ on your Roku! Here's what you can try: first, remove and then reinstall the app. That usually fixes the problem. It’s also a good idea to restart your Roku device before adding the app back to help everything work better.

    Remember to check if your Paramount+ subscription is standalone or through The Roku Channel, as they’re different. Make sure your subscription credentials are correct, too—just go to Home > Settings > System > About on your Roku device.

    Let us know how it goes!

    Roku Community Team

1 Reply

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator

    Dc23 

    Thanks for letting us know about the issue with Paramount+ on your Roku! Here's what you can try: first, remove and then reinstall the app. That usually fixes the problem. It’s also a good idea to restart your Roku device before adding the app back to help everything work better.

    Remember to check if your Paramount+ subscription is standalone or through The Roku Channel, as they’re different. Make sure your subscription credentials are correct, too—just go to Home > Settings > System > About on your Roku device.

    Let us know how it goes!

    Roku Community Team