Paid for the service but can't watch on my fire stick device
Need help watching ruku channel i paid for it. But it keep asking me to purchase it it's already purchased
Forum Discussion
Really? How much did you pay for The Roku Channel on your firestick? And to whom?
I paid for Peacock and then they said I need to update my payment info. Well I did because my card updated and my expiration date changed. They charged me on my new card and I still can't watch it. They said to subscribe first. What the hay? I paid already! I hate Peacock and Roku. I can't even get my money back!
Hi Cindy333,
Thanks for joining us here, and we're sorry for the inconvenience.
To help you clear things up. We'd recommend contacting our Account and Billing team experts about this.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions," and they are the best ones to help you out with that matter.
Best regards,
Rey
