Forum Discussion

jonesy785's avatar
jonesy785
Newbie
4 months ago

Paid for Paramount+ with Roku Account -- Need Help

Last month I started the Paramoun+ streaming service and paid for it through my Roku account.  It was very easy and the app is running fine on my TV.   At the time I signed up my credit card was charged and no username or password was given for Paramount+.  However I do travel and want to be able to temporarily watch Paramont+ at the locations I travel to.  A username and password is required when trying to set up Paramount+ on a different device.  How do I obtain, or create a username and password so I can watch Paramount+ on the road?

Thanks for you help!

app login

1 Reply

  • renojim's avatar
    renojim
    Community Streaming Expert
    4 months ago

    jonesy785, this is one of the reasons most here would advise against subscribing to something through a third party like Roku.  Those subscriptions often come with restrictions like they're only good on certain devices.  You can try using the "forgot password" option on the Paramount+ site.  Use the email address that's associated with your Roku account (displayed under Settings->System->About).  If it works, you'll be able to establish a password that along with the email address should allow you to use the subscription on any device.  If it doesn't work, the only option is to cancel the subscription that you have through Roku and start a subscription directly with Paramount+.