Forum Discussion

Nlmig's avatar
Nlmig
Newbie
5 months ago

Overheating is a major issue

None of your tips are relevant to the overheating issue the sticks have. I find it intolerable.
I also have the extension cable you sent which is useless. 
When will this be fixed? why does it happen with certain apps? I was completely unable to watch the superbowl on tubi for example. 
thank you. 

1 Reply

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator

    Hey there, Nlmig.

    Welcome to the Roku Community!

    Thanks for informing us about the overheating issues you have encountered with your Roku Streaming Stick. We'd like to know more about it.

    Please tell us...

    • When did you start noticing this issue?
    • Did this only happen when trying to watch the Super Bowl in Tubi? Or have you also experienced this when streaming on other channels and content?
    • Have there been any recent updates before this happened? If so, can you please provide the latest software version of your Roku?

    In the meantime, you can get more tips when you visit this support article here. 

    Please get back to us soon!

    Best,
    The Roku Community Team