Forum Discussion
Thanks for keeping us posted, Apothekitchen
Kindly be advised that we have forwarded this concern to the appropriate Roku team who will correct this content mix-up. Once we hear back from them, an update will be provided here.
For the time being, we appreciate your efforts in helping us and for your understanding.
Wishing you the best,
Kash
- Apothekitchen2 years agoReel Rookie
Hi,
I have waited several days and have kept checking but the issue is still not resolved. Please update the status.
- RokuCarly2 years agoCommunity Moderator
Thanks for letting us know, Apothekitchen.
Please be aware that our Engineering team is currently in the process of fixing this issue. As of the moment, we don't have any updates or information from the team, but as soon as we do, we'll make sure to update this thread.
In the meantime, we highly appreciate you bearing with us as we work on this.
Best regards,
Carly- Apothekitchen2 years agoReel Rookie
Can I please get an update on this?? It's been a month... still not fixed. Can the ticket be expedited to the engineering department? The wait time is a bit excessive at this point.