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Venomspawn's avatar
Venomspawn
Reel Rookie
3 years ago

[OS 12.0] HDCP errors on device

Also, at times I will get tinny sound out of the Roku.  I will have to exit whichever app I am in and when I go back to continue watching it will be corrected but might come back.  This issue has happened on my Ultra and on my Streaming Stick+.  

app playback

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  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    3 years ago

    Hi Venomspawn,
    Thanks for posting in the Roku Community! 
    We understand that you're having trouble watching any apps on your Roku since you will get an error about HDCP. We're happy to help. 

    • Did you try to connect your Roku device directly to the TV and not to the AVR?
    • Are you still getting the same error message with HDCP?

    If the problem still persists, please keep us posted on what you find out.

    Best regards,
    John