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DLite74's avatar
DLite74
Channel Surfer
3 years ago
Solved

[OS 12.0] Font problems in most apps

Since my Roku Ultra updated to OS 12, I have been having an issue with fonts in most, but not all, of my channels.  The text descriptions of shows appears jagged and hard to read. Video playback is f...
  • DLite74's avatar
    DLite74
    3 years ago

    Cobrachris :  

    The reply from andyross ended up solving my problem.  

    Instead of randomly switching resolutions, which was my earlier approach, I systematically switched resolutions, working my way from the lowest to the highest.  Specifically, I first switched the Roku display setting to the lowest possible resolution (720p) and then systematically increased the resolution one step at a time until I reached 4K HDR 30 fps, which is the limit of my TV.  Since then, fonts have been displaying normally.  

    Thanks go out to andyross .   I hope this helps you too.

Cobrachris's avatar
Cobrachris
Reel Rookie
3 years ago

Yes, I am seeing the same thing on my Ultra LT 4801RW. Fonts with jagged edges in Disney plus, Paramount plus, Hulu, and Peacock. My device just updated to 12.0.0.

DLite74's avatar
DLite74
Channel Surfer
3 years ago

Cobrachris :  

The reply from andyross ended up solving my problem.  

Instead of randomly switching resolutions, which was my earlier approach, I systematically switched resolutions, working my way from the lowest to the highest.  Specifically, I first switched the Roku display setting to the lowest possible resolution (720p) and then systematically increased the resolution one step at a time until I reached 4K HDR 30 fps, which is the limit of my TV.  Since then, fonts have been displaying normally.  

Thanks go out to andyross .   I hope this helps you too.

  • Cobrachris's avatar
    Cobrachris
    Reel Rookie
    3 years ago

    DLite74 thanks! Following your procedure fixed my issue as well. Fonts are looking normal now. Thanks also to andyross. 

    • Cobrachris's avatar
      Cobrachris
      Reel Rookie
      3 years ago

      This issue still needs to be fixed. My text keeps changing back to being blurry. Sometimes it's fine for a couple of days and sometimes it's only a few hours until the text reverts back to being blurry. A work-around isn't a fix.

      • andyross's avatar
        andyross
        Roku Guru
        3 years ago

        Roku released an update a few days ago with that being one of the possible fixes. It is 12.0-4181 or something like that. You can go to the update check in system settings if the about screen doesn't show it updated yet