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Deeray51's avatar
Deeray51
Newbie
2 years ago

Onn 100012585 is cutting screen edges off

Channels like HSN or where Nascar race is on the screen cuts the edges off and you can't see all the info. I've changed the picture mode and none correct the issue 

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  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    2 years ago

    Hi Deeray51,

    Welcome to the Roku Community!

    We understand that you're having a problem with some channels or movies since the screen cuts the edges and you can't see all the information or image of a movie or channel. We're happy to assist. Please try to restart your Roku.

    1. Pressing the home button on your Roku remote
    2. Scroll and select settings.
    3. Scroll and select System.
    4. Select power.
    5. Select System Restart.

    If the problem persists, please keep us posted.

    All the best,

    John

      • RokuJohnB's avatar
        RokuJohnB
        Community Moderator
        2 years ago

        Hi Deeray51,

        Thanks for keeping us posted!

        We will be more than happy to look further into this issue that you're experiencing. Could you provide us with a photo or video of the issue you're running into?

        With detailed information, we will be able to assist you further.

        Thanks,

        John