Forum Discussion

Maureen1's avatar
Maureen1
Reel Rookie
2 years ago
Solved

Only Chinese Subtitles Are Appearing…

I have same problem. Only on Disney Plus.
  • Maureen1's avatar
    Maureen1
    2 years ago

    Your solution worked. What doesn't make sense to me is that I went into "settings" from the main menu and changed the language to English. I did this about 4 times. I even tried French. The caption would come on for 1 sentence and then change to Chinese. Chinese wasn't even a language choice on that menu. Why 2 menus and why don't they both function the same way?

    Thanks.

Maureen1's avatar
Maureen1
Reel Rookie
2 years ago

Your solution worked. What doesn't make sense to me is that I went into "settings" from the main menu and changed the language to English. I did this about 4 times. I even tried French. The caption would come on for 1 sentence and then change to Chinese. Chinese wasn't even a language choice on that menu. Why 2 menus and why don't they both function the same way?

Thanks.

renojim's avatar
renojim
Community Streaming Expert
2 years ago

Maureen1, the language setting in the main menu is mainly to set the language used in Roku menus.  You can set the language of captions to be different from the language you use for the menus.

  • Maureen1's avatar
    Maureen1
    Reel Rookie
    2 years ago

    Thanks for the info.