I have same problem. Only on Disney Plus.
Your solution worked. What doesn't make sense to me is that I went into "settings" from the main menu and changed the language to English. I did this about 4 times. I even tried French. The caption would come on for 1 sentence and then change to Chinese. Chinese wasn't even a language choice on that menu. Why 2 menus and why don't they both function the same way?
Thanks.
Hi, Maureen1
Greetings, and welcome to the Roku Community.
We'd like to take a closer look at this and see how we can assist. Have you tried setting the subtitles of the Disney Plus channel by pressing the start (*) button on your Roku remote while the app is open? It will have the option to choose your preferred language for a subtitle.
Keep us posted.
All the best,
Kash
Your solution worked. What doesn't make sense to me is that I went into "settings" from the main menu and changed the language to English. I did this about 4 times. I even tried French. The caption would come on for 1 sentence and then change to Chinese. Chinese wasn't even a language choice on that menu. Why 2 menus and why don't they both function the same way?
Thanks.
I wish I had this problem!! I want to get Mandarin subtitles and they DON'T EXIST!
