Forum Discussion

bs67's avatar
bs67
Reel Rookie
2 years ago
Solved

One OTA channel does not show up on TCL ROKU tv

Recently launched METV Toons OTA channel 18.9 out of Charlotte NC does not show up in guide so that I can watch it. 18.1 thru 18.8 work fine. 18.9 was there  until Thursday June 27. Just disappeared....
  • RokuRiamie-D's avatar
    RokuRiamie-D
    10 months ago

    Hi mizeddie,

    Thanks for posting in the Roku Community!

    We noticed in your post, that you're not getting the OTA channel on your Roku TVs. We'd be happy to assist you with this.

    You may be able to receive free “over-the-air” TV broadcasts from nearby TV stations, depending on where you live, using an HDTV antenna. The placement of your HDTV antenna can affect which TV stations you can receive and the quality of the signal. You can refer to the webpage Antenna Web for more information on accessing broadcast TV in your area.

    Thank you for your understanding.

    Cheers,
    Riamie

mizeddie's avatar
mizeddie
Reel Rookie
10 months ago

I have the same issue..no signal on one channel on 2 Roku TVs. But we get it on 2 non-Roku TVs. OTA channel, local. One Roku TV is connected to an outdoor antenna. Channel 26.4 (same as Ch 4 WHBF out of Rock Island IL-which we have never been able to get, about 30-35 mi away). Didn't have problems with 26.4 until a few days ago. Thanks.  If you need TV specs, I'll post them up later.

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator
    10 months ago

    Hi mizeddie,

    Thanks for posting in the Roku Community!

    We noticed in your post, that you're not getting the OTA channel on your Roku TVs. We'd be happy to assist you with this.

    You may be able to receive free “over-the-air” TV broadcasts from nearby TV stations, depending on where you live, using an HDTV antenna. The placement of your HDTV antenna can affect which TV stations you can receive and the quality of the signal. You can refer to the webpage Antenna Web for more information on accessing broadcast TV in your area.

    Thank you for your understanding.

    Cheers,
    Riamie