Forum Discussion

Liblynch's avatar
Liblynch
Newbie
5 months ago

On Sunday Jan 2025 my roku quit working I tried 3 devices and all are not working I have ATT

On Sunday Jan 2025 my roku quit working I tried 3 devices and all are not working I have ATT. I reset all three devices and I reset my wifi.  When I turn the device on the light is on with a red circle around it . It remains on for (guessing) 30 seconds then the light is white and begins to blink (guessing) for 15 seconds and the it turns itself off.  All three devices do the same thing.  this is the only TV in the house that uses devices..  All the other TVs in the house are Roku Ready or WIFI ready.  Any advice.  If this is the wrong forum; could you send it to the correct one.

Thank You,  LL2

app playback

1 Reply

  • atc98092's avatar
    atc98092
    Community Streaming Expert
    5 months ago

    We need some additional information. You mention "Roku Ready" TVs, but there's no such thing. Any TV with an HDMI port will work with any Roku player (with the exception of some very early HDTVs from the '00s that don't support 720p or 1080p on the HDMI port). When you say "WiFi ready", I assume they are "smart" TVs that have built in apps and you don't use a Roku on those TVs.

    What are the model numbers of your Rokus? Ignore the light on the front: what do you see on the TV screen when you select the Roku input? Is the home screen there, and you simply can't connect to the network? How are you powering your Roku players? Are they connected to a USB port on the TV or to a wall outlet with a power cube? Are all of them connected via WiFi, or do any have an Ethernet cable? 

    If everything looks "normal" on the home screen, but you can't get any app to work, that sounds like your WiFi router has changed the channel used for the WiFi radio to one that Roku can't use. Your other networked devices might work fine because they can use channels that Roku can't. Without knowing the model numbers of your Roku, and without knowing exactly what is and isn't working, we're simply guessing here.