On Now live channels added to home screen
An apparent update has given to all my Rokus 'On Now' live channels to my home screens. I have attempted to turn off all home screen options: What to watch, live TV, sports etc...nothing will get r...
Forum Discussion
no way to change atm. contact roku support and let them know you hate the change. the more of us that do it hopefully will show roku that it was a dumb change and maybe will revert??
Tysm succy. I thought I had done something wrong. Agreed, it's terrible. I'll be reaching out to CS in the morning
Hi Community Users,
We apologize for the inconvenience this has caused. Would you mind specifying the following:
- Roku device model
- Current OS version
Also, may we know when you started seeing these changes?
With more details, we'll be able to understand this better and provide an accurate resolution.
Regards,
Janadee3900X Roku Express
12.5.0 build 4175 (checked for updates and it says it's current; last updated 10/16)
"On Now" showed up at the top of the Home Screen yesterday. I did a chat with customer service and was informed it is a new feature and is not optional. He said he'd pass my complaint to developers. It's an entire new section above the section labeled Apps where my 5 channels are.
This is a deal breaker for my family. We will trash our Roku if this can't be turned off in the next week. I'd rather have no tv than have little kids get free uncontrolled access to whatever. If I go into those live channels and press *, it gives me an option to manage channels (press ok to hide). I hid every channel exept Little House on the Prairie to see what it would do and nothing changed. No channels are hidden and any channel in the manage channels list I pause on too long it turns on. There is no asking for my PIN, there is no hiding channels, no acknowledgement that I've disabled live tv in my settings. Completely non-responsive.
