Old Roku device is frequently overheating
My Roku stick keeps overheating. I keep it UNPLUGGED from the power all the time not in use. The minute I plug it in and turn on the tv - it tells me within a few minutes that it is overheating. I kn...
Forum Discussion
Roku has offered nine different versions of the Stick. We need to know exactly which model you have. This information can be found under Settings/System/About.
If the model number is 3500 or lower, your Stick is no longer supported by Roku. Even the 3600 is now a seven year old device. If you have a 3500 or older, you probably just need to replace it.
All models of Sticks do tend to run quite warm. One thing Roku offers is a free HDMI extension cable to move the Stick further away from the TV. Overheating is generally caused by the Stick being so close to the TV, especially if the TV itself is also warm in the same area. With the extension cable, you can put a bit of space between the Stick and the TV, which aids cooling. I personally bought a longer extension cable to allow more freedom on locating the Stick where I want it placed. The extension cable Roku provides is very short, only about 6" or so. I like getting it further away from the TV than that.
according to this:
it's this:
CT - Roku Streaming Stick (6th Gen) - 3800X
Well, the 3800 is not a legacy device, as it's still supported by Roku. So it's possible that forum page isn't completely accurate. If it is the 3800, it's new enough it shouldn't be acting like that. However, it's also getting close to six years old, so some sort of parts failure is always a possibility.
