Forum Discussion

Jeffwithag's avatar
Jeffwithag
Reel Rookie
2 years ago
Solved

None of the content is playing on the Roku channel

Select content to watch. Select the play button from that contents "splash" screen and it just refreshes that screen.

 

  • RokuCarly's avatar
    RokuCarly
    2 years ago

    Hi Jeffwithag,

    Thanks for keeping us posted!

    Since you've mentioned that this issue happens to dozens of movies/series, try to check your network connection by:

    1. Press Home on your Roku remote
    2. Scroll and select Settings.
    3. Select Network
    4. Select Check connection

    Furthermore, here's our Support article for further details on How to review the connection check results.

    Let us know if this resolves your issue and we'd be more than happy to continue assisting you with this.

    All the best,
    Carly

4 Replies

Replies have been turned off for this discussion
  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator
    2 years ago

    Hi Jeffwithag,

    Greetings from the Roku Community!

    Please be advised that the content was possibly removed as a TV show, and movie content availability may sometimes vary at times on The Roku Channel. We would recommend checking periodically to see if the content returns in the future.

    Please let us know if there's anything else we can help you with.

    All the best,

    Chel

    • Jeffwithag's avatar
      Jeffwithag
      Reel Rookie
      2 years ago

      Doubtful since it's all content from what I can tell. Must have tried a dozen different movies/series and they all just reload the screen with the play button, other options and quick description of the show/movie. 

      • Anonymous's avatar
        Anonymous
        2 years ago

        Jeffwithag 

        For what it's worth seems OK here have "outer limits" on right now.

  • RokuCarly's avatar
    RokuCarly
    Community Moderator
    2 years ago

    Hi Jeffwithag,

    Thanks for keeping us posted!

    Since you've mentioned that this issue happens to dozens of movies/series, try to check your network connection by:

    1. Press Home on your Roku remote
    2. Scroll and select Settings.
    3. Select Network
    4. Select Check connection

    Furthermore, here's our Support article for further details on How to review the connection check results.

    Let us know if this resolves your issue and we'd be more than happy to continue assisting you with this.

    All the best,
    Carly