Forum Discussion
4 Replies
- RokuTakashiCommunity Moderator
Hi, ladydee61
Sending you a warm welcome from me and everyone in the Roku Community.
We appreciate you for reaching out and letting us know about your concern regarding not being able to open applications on your Roku, and we would be more than glad to assist. The following details would help us better understand the issue so we'll be able to assist further.
- What specific Roku device you are having issues with?
- Is this happening to a specific app or happen with all apps on Roku?
- What troubleshooting steps have you attempted so far?
We look forward to hearing back from you with the information we've requested.
Best wishes,
Kash - Chloets125Newbie
Same here it was working then it stop working for some apps like Hulu and pandora
- RokuEReyRetired Moderator
Hi Chloets125,
From the Roku Community, greetings!
We appreciate you sharing your report on this, and we can be of assistance. To move forward, we only need a little bit more details on this.
Kindly review the response from RokuTakashi and provide additional information.
Thanks,
Rey
- drivedoctorNewbie
I don't know if this will work for anyone else, but after trying all the recommended fixes, I logged into my Roku account on my computer, added a payment option, and saved it. I went back to my Roku boxes and the apps started working again.