Forum Discussion

Deb03's avatar
Deb03
Newbie
4 months ago

No sound when playing shows

Hello I need help  my Roku makes sound when I press buttons in the controller but as soon as I put Netflix or crucnchyroll etc it doesn’t have any sound. Has anyone’s been through this? Roku TV Wire...
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RokuTakashi's avatar
RokuTakashi
Community Moderator
4 months ago

Hi, Deb03 

Welcome!

Thanks for reaching out about the audio issue you've encountered. I'm here to help you address the issue.

Let's perform a system restart. Follow the steps below:

  1. Press Home 
     
    on your Roku remote
  2. Scroll and select Settings
  3. Select System
  4. Select Power. If you do not see a Power submenu, skip to the next step.
  5. Select System restart

Give this a try, and let us know how it goes.

Thanks,
Roku Community Team