Forum Discussion

HunkyDory's avatar
HunkyDory
Newbie
8 months ago
Solved

No sound after ads on Hulu

You all should stop blaming Roku for this. It's going on with Hulu on my Roku, yes, but it's also going on with Hulu on a Fire TV at my son's house--so, different devices, different internet provider. This is a Hulu problem. If they don't fix it, next price increase I'm cancelling.

app playback
  • RokuTakashi's avatar
    RokuTakashi
    8 months ago

    Hey, HunkyDory 

    Welcome to the Roku Community.

    I appreciate you for sharing your concern about the sound issue on Hulu after ads.

    You can contact Hulu support and inquire further for assistance in resolving the issue. Once their team acknowledges the issue, it will be worked on and investigated.

    To contact them, you can reach out to Hulu Support Center

    Thank you for your understanding, and let me know if you need further assistance.

    Best,
    The Roku Community Team.

     

3 Replies

  • ravenpaul's avatar
    ravenpaul
    Reel Rookie
    8 months ago

    It happens on every app, not just Hulu.  Max, Peacock, Paramount.  

    • RokuTakashi's avatar
      RokuTakashi
      Community Moderator
      8 months ago

      Hi, ravenpaul 

      Thanks for the post.

      I understand that you've run into some issues with several apps that have no sounds after an ad break, similar to what the original poster mentioned in this thread. I'm here to help.

      To further review your concern, I'd like to gather additional details.

      Tell us more...

      • What specific Roku device you are having issues with?
      • Do you notice issues with other apps as well, or only with the apps you mentioned?
      • When did the issue start?
      • Have you tried any troubleshooting steps in an attempt to resolve the issue?

      With more details, I can take further action in providing you with the right resolution to address the issue.

      Keep me posted.

      Thanks,
      The Roku Community Team.

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    8 months ago

    Hey, HunkyDory 

    Welcome to the Roku Community.

    I appreciate you for sharing your concern about the sound issue on Hulu after ads.

    You can contact Hulu support and inquire further for assistance in resolving the issue. Once their team acknowledges the issue, it will be worked on and investigated.

    To contact them, you can reach out to Hulu Support Center

    Thank you for your understanding, and let me know if you need further assistance.

    Best,
    The Roku Community Team.