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bzkiii's avatar
bzkiii
Channel Surfer
2 years ago

No signal to TV from Roku 3

I am experiencing the same issue with Roku 3, except I dont even get to the welcome screen.  It was working fine, and then all of a sudden- poof! I have tried on several TVs and devices and it will not show up. 

app playback

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  • RokuERey's avatar
    RokuERey
    Retired Moderator
    2 years ago

    Hi bzkiii,

    Thanks for the post!

    We see that you're experiencing this behavior on Roku 3, and we'd like to know more about it.

    Could you please tell us a bit more about this? What are the steps to reproduce the issue? How are you powering your device? Have you tried using a different HDMI cable to see if you're still seeing the same issue?

    With better understanding, we'll be able to work further on this.

    Thanks,

    Rey

    • bzkiii's avatar
      bzkiii
      Channel Surfer
      2 years ago

      Hi RokuERey 

      As outlined earlier: the device is powered using the AC adapter. I have tried multiple outlets, multiple TVs, multiple HDMI cables, etc. On all screen based devices the Roku is failing to output both picture and sound. 

      I have done a hard reset and nothing. All I get upon it powering up is a series of two light blinks on the front of the unit

      • bzkiii's avatar
        bzkiii
        Channel Surfer
        2 years ago

        atc98092 if you notice, i said specifically that i have tried this on multiple tvs. same issue. Also it being old is a poor excuse for it to **bleep** out out of the blue.  

  • atc98092's avatar
    atc98092
    Community Streaming Expert
    2 years ago

    bzkiii the Roku 3 is a ten year old device. It's entirely possible it has simply failed. While it's still "supported" by Roku, that simply means they still offer OS updates. But I expect this will be the next player that  is declared legacy and no longer supported. 

    My suggestion is to try it on a different TV, simply to ensure the TV isn't the problem. If it's still doesn't work, it's died. Time for a replacement,