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Hi, Dave-177 

Welcome to the Roku Community.

We appreciate you for reaching out for support, and our team would be glad to assist. First, we'd like to gather more details for us to understand the issue better.

To assist us in getting a better understanding of your concern, can you please provide the details below:

• What specific Roku device you are having issues with?
• On what specific channel or app does the issue occur? Also, are you subscribed directly to the app or through Roku?
• When did you first encounter the issue?
• What troubleshooting steps have you taken so far in an attempt to resolve the issue?

With more details, our team can assist you further with your concern.

Thanks,
Kash