Forum Discussion

Curmudgeon2's avatar
5 years ago

No longer highlighting the channel icons

So now when I select a channel, the icon is no longer highlighted. It is not intuitive to see which selection one has made. Having to move out of the icon field to a small bit of text is poor user interface design. Can you please change back??

  • I changed my theme.  Then went back to roku theme and it began highlighting icon again.  Kinda like a reset.

    • TIversen's avatar
      TIversen
      Newbie

      Putting back to the default theme then back to my chosen theme and wallpaper fixed this issue.  Highlighted boxes are now displayed again on the large icons before selecting the streaming channel.  Thanks

    • Sue8's avatar
      Sue8
      Reel Rookie

      I cannot even get to the theme because I cannot tell what is highlighted. JUNK TV!

      • Randman's avatar
        Randman
        Reel Rookie

        Not the TV.  It's the latest ROKU software download, it's impacting every device running Roku.

    • Hound77's avatar
      Hound77
      Newbie

      I thought I’d never fix it when I stumble on the fix one day. Just change your wallpaper to something white (such as winter scape)

      • Wolfy's avatar
        Wolfy
        Reel Rookie

        I had the same issue on a 2 week old Roku stick. I just reset the Wallpaper Theme to Roku Factory Setting (Original Roku wallpaper). Issue fixed.

    • RokuDanny-R's avatar
      RokuDanny-R
      Retired Moderator

      Uwchelsita

      Thanks for the post.

      Can you please specify the issue you are experiencing?

      With more information we will be able to assist you further.
      Thanks,
      Danny

      • susankingbrown's avatar
        susankingbrown
        Reel Rookie

        I am having the same issue. When I turn on my tv, all the channels (apps) are lined up.  Each channel is a box. The boxes use to highlight when I scrolled through each one. Example: when I was scrolling through, let’s say I  got to netlix (this is before you click ok to access the channel) it would be highlighted so I would know I was on that channel/app.  Now I can’t tell which channel I am on.  It does this weird thing now where it has txt on the top left telling what channel you are on but the actual channel/app does not show up highlight . I hope this is enough detail.  

    • Pearlimae's avatar
      Pearlimae
      Channel Surfer

      It's really hard to see the name of the app in the little print when you're clear across the room. Hope they highlight the apps again. 

  • I'm also now having the same issue in one of my Roku Tv that only barely just got delivered a week ago

    • RokuDanny-R's avatar
      RokuDanny-R
      Retired Moderator

      Randman

      Thanks for the post.

      Can you please provide more detailed information about the issue you are experiencing:

      -Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
      -tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times)
      -steps to reproduce the issue you are seeing
      -image of the issue you are experiencing

      Once we have more information, we will be able to assist you further.


      Thanks,
      Danny

  • I am having this problem with my Roku Ultra but not with my the Roku streaming stick 4k+.

    I've tried restarting the Ultra and searching through the system options, I see no settings for this.  It does display which a is selected in small font.

    • Hb61188's avatar
      Hb61188
      Reel Rookie

      I did as Wolfy suggested, changed the wallpaper settings to default, it worked.

      I think my NON- highlighted apps happen when my wall paper some how changed to a snow scene.