No longer able to view episodes
Looks like there was a recent update to the Roku software (June 2023). After the update we can no longer view all the episodes to a TV show. You are locked in to one episode and after you watch it yo...
Forum Discussion
Mine just changed in the last 2-3 days to this, where I can no longer see each episode, and there's no "next episode" area to select to easily get to the next episode, without having to remember which one I'm on, in which season, then go search for it. Today, when I "continue watching", it stops at the end of the show, and instead of going to the next episode, it goes back to the episode main screen, and wants me to resume what I just finished watching!
Please return to the format just prior to this, it was much much more user friendly, or at least keep the same options available.
Using 2 Roku Ultra's, watching via Roku App, Paramount Plus, Roku Live apps....
Hi uncballzer,
A warm welcome here at the Roku Community!
We appreciate you bringing this to our attention. We'd be happy to assist you with this.
Mentioning that some of the features on your Roku Ultra have been changed in the last 2-3 days, it is possible that your OS version has been updated. We recommend manually checking updates by navigating to your Home screen. Scroll and select Settings > System > System update. Kindly provide us with a photo of this.
Let us know what you find out and we'll go from there.
Regards,
Carly
I cannot provide a screen shot, but the software is uptodate according to it's check just now (software version 12.0.0, build 4184; last updated 5/10/23). This last update is well before these changes on the roku app/channel have taken place. Now, when I use continue viewing, or to resume, it does not give me the option to select "view next episode", and most of the time, it returns to the single episode's screen without starting the next one. I have to manually! select, "view seasons" and select which season, then scroll to find which episode, and then go to the episode's page, and start watching from there.
What happened to the "view next episode" feature?
Hi uncballzer,
Thanks for the update!
We appreciate the additional information you shared regarding this.
As we have it replicated on our end. It seems like the "view next episode" feature is no longer available.
We'll make sure to relay this case, along with the feedback you've provided, to the appropriate Roku team.
Again, we appreciate you reaching out, and we do apologize for the inconvenience this has caused.
Warm Regards,
Rey
