Solved
No longer able to view episodes on Netflix
I started having this problem this eve on the show Shameless. It was fine, then paused to make supper late and when I returned there were no episodes listed. The only way I can see the episodes is to...
Welcome to the Roku Community, DebHook!
Thanks for reporting the streaming issues you've experienced on Netflix. We'd be happy to suggest troubleshooting steps and provide further information.
Have you tried removing the app, performing a system reboot, and then reinstalling it to see if this makes any difference? These steps will help Netflix refresh its system. You may follow the steps precisely below:
- Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
- Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
- Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel
If the issue still occurs after doing so, we highly recommend reaching out to Netflix Support. They manage and update their app on the Roku streaming platform independently since this only happens on this app.
You may reach them here: Netflix Support
We hope you find this information helpful.
Best regards,
Carly
