Forum Discussion

cw1966's avatar
cw1966
Newbie
6 months ago
Solved

No Audio after switching Apps

My sound stops when I switch apps. Especially when select spectrum.  I have to unplug tv to reset

  • Hey, cw1966.

    Thanks for reaching out here!

    We understand that you're having an audio issue with your Roku, and we're here to help.

    Can you let us know which app is having issues? In the meantime, try updating your Roku device.

    Here's how:

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select System
    4. Select Software update
    5. Select Check Now to manually check for updates

    Please keep us posted!

    Roku Community Team

1 Reply

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator

    Hey, cw1966.

    Thanks for reaching out here!

    We understand that you're having an audio issue with your Roku, and we're here to help.

    Can you let us know which app is having issues? In the meantime, try updating your Roku device.

    Here's how:

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select System
    4. Select Software update
    5. Select Check Now to manually check for updates

    Please keep us posted!

    Roku Community Team