NFL app not working with TV provider login
The NFL App/Channel TV provider log in issue. Logging in does not unlock RedZone giving an error that I am not subscribed when I am. The NFL App works correctly with my provider login on my phone and...
Forum Discussion
As previously stated RedZone only airs on Sundays but I went into the NFL app/channel and selected RedZone now this time it prompted me to sign up for NFL plus instead. Likely different due to not airing right now but still not seeing that I should have access.
Tracking code ID XH-466-196
We appreciate it, and we'll take it from here.
We'll make sure to update this thread once we have information available from the investigation.
Thanks,
Rey
Has there been any update here? I have the same issue with signing in with my TV provider.
Not since that "we'll take it from here" 2 weeks ago. I finally figured out how to get a ticket put in with the NFL. Completely convoluted. They haven't responded since I submitted it.
Hi Johnymars3381 Jtp_96!
We're sorry for not getting back to you sooner. Our team is currently looking into this and we don't have any information available on how things going.
But we'll make sure to forward additional updates to them.
Thank you for your understanding!
Rey
I'm having the exact same issue. I'm signed in with my TV provider, but it's still not unlocking the games. It works on other devices just fine, but all my Roku are broken.
