NFL app not working with TV provider login
The NFL App/Channel TV provider log in issue. Logging in does not unlock RedZone giving an error that I am not subscribed when I am. The NFL App works correctly with my provider login on my phone and...
Forum Discussion
We're sorry for the late response about this issue you're experiencing.
We have passed along this to the appropriate Roku team for further investigation. In addition, kindly provide with us the details below.
- Tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID).
Please keep us posted.
Thanks,
Rey
As previously stated RedZone only airs on Sundays but I went into the NFL app/channel and selected RedZone now this time it prompted me to sign up for NFL plus instead. Likely different due to not airing right now but still not seeing that I should have access.
Tracking code ID XH-466-196
We appreciate it, and we'll take it from here.
We'll make sure to update this thread once we have information available from the investigation.
Thanks,
Rey
Has there been any update here? I have the same issue with signing in with my TV provider.
