NFL app crashes
The NFL app starts to open the reverts back to homescreen on my TLC Roku TV and on my Vizio TV that has a Roku device attached. Have tried removing app, resetting router, updating Roku and NFL apps, ...
Forum Discussion
Same issues as many other people have had — like this and this and more.
For the last TWO weeks, this has been happening:
Try to load the NFL app... it starts to load and then... crashes back to home screen.
It has been happening on two different things — a Roku TV and an Ultra device.
I've tried All The Things mentioned in other posts here. No dice.
Below are details about the devices including Issue IDs.
What's the fix!?!?
---------------
Device 1
4800X - Roku Ultra
Serial
X0100040SJ5E
Software Version
14.6.4 - build 4.9914-C2
GC version
14.3.9
Device
S02A2170SJ5E
NFL
Version 5.0 - build 89
Issue ID
5E-346-778
Device 2
A124X - Roku TV
Serial
x003007U6EAC
Software Version
14.6.4 - build 9914-88
GC version
14.3.9
Device
S0C3Y1AU6EAC
NFL
Version 5.0 - build 89
Issue ID
AC-346-781
SOLVED! (at least for me)
I figured out the issue and fix!
The problem:
My home network was set to block advertising on my Roku’s. When the NFL app tried to load, it must be trying to hit an ad server. When it could not hit the ad server, the app crashed.
Now that I have turned off the network-level ad blocking service, the NFL app is working!
