Forum Discussion

DrDevinci's avatar
DrDevinci
Newbie
6 months ago

Next episode does not play automatically on Netflix

I have multiple Ruko 4k Streaming Sticks, but one of them does not play the next episode automatically on Netflix. 

I check and reinstalled the netflix app, and it is identical build no as the next door Ruko stick, which is working. So is the system software. I also unplugged and rebooted, but to no avail.

Any ideas? Two identical sticks, feeding from the same wifi, same netflix account, and one will automatically play the next episode, one will not.  Uh ???

1 Reply

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    6 months ago

    Hi, DrDevinci 

    Thanks for posting, and welcome to the Roku Community.

    We appreciate you for sharing with us your concern about the Netflix app that does not automatically play on the next episode, and we're here to assist you in getting in contact with the right support.

    For this matter, we recommend reaching out to Netflix's support and inquiring further about this. It is important to note that a channel's features and functionality are managed and maintained directly by the channel provider. They can assist you by providing a workaround to address your concern.

    For more information, you can visit Netflix Help Center

    We hope this helps, and let us know if you have further concerns or inquries.

    Thanks,
    Kash