Forum Discussion

Oakydoughkey's avatar
Oakydoughkey
Binge Watcher
2 years ago
Solved

Newsmax Plus login not sticky? Possible Fix

A possible Solution for Newsmax plus login not being sticky is being

tested and working so far for me. In options to login will be shown

selections to login using your email for usual Roku login or to use

a different email. So select the option to *use a different email*

but then enter the email used for your Newsmax plus subscription

and fill in the password associated with your Newsmax plus subscription.

So far for the brief time of testing I have done this makes the login

sticky. It is not prompting for login after closing the app and/or

returning to the Home menu thumbnails and using another app

like Amazon Prime, not prompting for another login. If it does

prompt for another login I am hopeful it will return to the option

to login using the default email login for Roku, but again choose

the use a different email to get the saved password for the

alternate email. In my case it is the same email as for Roku.

but of course the Newsmax plus app password is different.

I am hopeful this is the fix for the non-sticky password issue.

 

  • Solution is confirmed as fix for the login not sticky issue for Newsmax Plus app

  • The issue with the timeout or login not being sticky has a solution.

    On the login options you are offered to use your email for Roku

    login or to use a different email, so the solution is to select to

    use a different email (even if it is the same as your email for Roku)

    and enter or reenter the email associated with your Newsmax Plus

    subscription and then enter the password for the Newsmax Plus.

    The credentials for Newsmax plus will remain sticky if entered

    into the app by this path. Entering the password in different

    places will allow the Newsmax plus app to open but the login

    will only stay in effect so long as you are using the app and

    the login is not sticky when entered in different places like

    Accounts. Other paths for a login are not sticky and the

    login will automatically logout or timeout if you switch to

    a different channel and try to come back to Newsmax Plus.

    But if you use this specific path to enter your credentials for

    Newsmax Plus subscription associated email and password

    then app will remember your login and not prompt you

    every time you leave the app and return to it again.

    This is a confirmed SOLUTION for the login not sticky issue.

     

    This solution was found by a process of elimination meaning

    I tried everything else following customer support instructions

    from Newsmax tech support that did not include this detail

    about the needed path to enter email and password credentials

    so that the app login will be sticky and not prompt the user

    for a new login every time the app is closed and reopened.

     

    The login credentials are path sensitive. So other paths to login

    allow login for one session only but are not saved for a new session.

     

  • Hi, Rovert431

    We saw your post.

    Seeing that you're having issues with Newsmax login, we recommend reaching out to them directly and letting them know about the occurrence of this issue. Most channels on Roku are managed by the channel provider, and any errors, bugs, and glitches can be addressed by a workaround and an update of the channel on their end.

    We hope this will be sorted out soon.

    All the best,
    Kash

  • No joy here.  Password sticks for a couple of days or so then we're back to having to login.  Having to enter the password to get access is a royal PITA, we chose a nice, secure, long password with letters, numbers and special characters.  If they can't get this resolved I guess we'll be dropping the subscription to Newsmax, it's that much of a PITA.

    • Rovert431's avatar
      Rovert431
      Reel Rookie

      Update: I stuck it out with the app due to the high quality programming and accurate and truthful unbiased content.  It's working great now, have not had any bugs for a few months.

      Old: I too am considering dropping Newsmax because of the login burdens.  I find myself using rumble to get my news lately because it's a pain logging in everytime I click the tile.  Also there's a bug that you can only login successfully on the live feed, trying to navigate to prerecorded shows will prompt login and restart app.

      • RokuTakashi's avatar
        RokuTakashi
        Community Moderator

        Hi, Rovert431

        We saw your post.

        Seeing that you're having issues with Newsmax login, we recommend reaching out to them directly and letting them know about the occurrence of this issue. Most channels on Roku are managed by the channel provider, and any errors, bugs, and glitches can be addressed by a workaround and an update of the channel on their end.

        We hope this will be sorted out soon.

        All the best,
        Kash

  • The issue with the timeout or login not being sticky has a solution.

    On the login options you are offered to use your email for Roku

    login or to use a different email, so the solution is to select to

    use a different email (even if it is the same as your email for Roku)

    and enter or reenter the email associated with your Newsmax Plus

    subscription and then enter the password for the Newsmax Plus.

    The credentials for Newsmax plus will remain sticky if entered

    into the app by this path. Entering the password in different

    places will allow the Newsmax plus app to open but the login

    will only stay in effect so long as you are using the app and

    the login is not sticky when entered in different places like

    Accounts. Other paths for a login are not sticky and the

    login will automatically logout or timeout if you switch to

    a different channel and try to come back to Newsmax Plus.

    But if you use this specific path to enter your credentials for

    Newsmax Plus subscription associated email and password

    then app will remember your login and not prompt you

    every time you leave the app and return to it again.

    This is a confirmed SOLUTION for the login not sticky issue.

     

    This solution was found by a process of elimination meaning

    I tried everything else following customer support instructions

    from Newsmax tech support that did not include this detail

    about the needed path to enter email and password credentials

    so that the app login will be sticky and not prompt the user

    for a new login every time the app is closed and reopened.

     

    The login credentials are path sensitive. So other paths to login

    allow login for one session only but are not saved for a new session.

     

    • Gillisplante's avatar
      Gillisplante
      Newbie

      Every few days I have to sign in again. App apparently doesn't remember my sign in credentials.

       

    • Peggy_and_Roger's avatar
      Peggy_and_Roger
      Reel Rookie

      I have been using this path for the Newsmax Plus app, but the login still does not stick. I wish there was an option to save login! 

      • Jill1957's avatar
        Jill1957
        Newbie

        For the first couple of weeks of having Newsmax Plus I was not getting signed out. Now every night when I go to watch Rob it takes about 10 minutes to get Newsmax to load and then I have to put my email and password in again. I am using the option to use a different email other then my Roku. It's getting very frustrating! All the other apps I have on Roku work fine. 

    • aphumphries's avatar
      aphumphries
      Binge Watcher

      This seems to explain the standard and obvious way to answer the challenge when trying to login using the Roku (Ultra for me) streamer.  If so, I have followed this obvious path and IT DOES NOT remain sticky.  I have updated the App. Called Newsmax (uninformed response) and the problem (non-sticky is persistent).  It seems that there should be a check-box next to the login/passsword that say: "Save these Credentials?"

  • Solution is confirmed as fix for the login not sticky issue for Newsmax Plus app