They were a go 11/3, following the direction in this post; signed in, Roku took my $4.99 payment, watched NM+ evening of 11/3. NO MORE from 11/4: Roku C/S & Technical Support said 11/4 that NM pulled the app from Roku, Roku billing credited me back $4.99 on 11/4. Will call NM C/S 11/6 (they have zero C/S support on weekends) & ask for resolution to their botched launch failure alienating 73.5 million Roku subscribers. But thank you Roku team for being there PM 11/4 & your answers confirming why NM is now NON-OP with no resolution from NM(!!!)
There was nothing "botched" on Newsmax end. PNS-user It was user error...
You were supposed to go through the newsmax website to sign up, NOT your ROKU device. ROKU has given so MANY credits the past 4 days to people that didn't follow instructions!!! Bless their CS team!! (sorry to be so blunt) ;(
Go to the Newsmax site and sign up. https://www.newsmaxtv.com/
Once you have your new U/N and password, then you can go to your ROKU. When you find the Newsmax APP on your ROKU, then, HIGHLIGHT IT (do NOT click on it). Using your remote, select the "*" button, and choose to Update Newsmax APP. p.s. The "*" option also allows you to move the APP on your home screen. Once it updates, you will be asked to LOGIN with your new U/N and P/W.
Donnam doesn't make since Friendlytv and hulu are both through Roku and no problems whatsoever, but Newsmax comes along now there's an issue. Well I for one won't be getting Newsmax plus.
I tried this morning... no joy. I tried again a few minutes ago and I was able to watch Newsmax+ on Roku. I switched channels and tried to go back to Newsmax+ and didn't need to log in. This is after a string of failures so I'm not convinced problems are solved but at least there's some hope. Thanks Donna M!
Thanks, DonnaM! Miss information from Roku prior to committing also; however, Newsmax evidently wants to receive payment directly rather through Roku, like other apps. Followed your directions, it works (so far).
Effective guidance, it worked, merci! I had to ask Roku first bc I just got a new AMEX card due to app fraud; I didn’t trust a direct payment to NM, after conflicting discussion with Roku that directed normal protocol via their website (billing). Newsmax wants direct billing (not via 3rd party, like Roku)…Roku techsupport didn’t know, yet. Your reply saved me time & untold aggravation. If you’re ever in Pensacola, I owe you a drink. Semper Fi!
