Forum Discussion

BillyBobLeeSwag's avatar
BillyBobLeeSwag
Reel Rookie
2 years ago

NEWSMAX PLUS IS A GO, they heard our complaints and fixed things

Last night out community came together looking for answers. Some of us speculated that things just hadn't been properly updated. Well.....they have heard us and Newsmax & or Roku have gotten it fixed. See below the quoted info. Cheers!🙏🇺🇲🙏🇺🇲🙏🇺🇲🙏

 

"Dear Newsmax Viewer,

 

We have exciting news to share with all our Roku users.

 

Our Newsmax app on Roku devices has been updated to give you the ability to seamlessly watch the Newsmax channel with a Newsmax+ subscription.

 

Here's how to get started:

 

If you have automatic updates enabled on your Roku device, the app updates to the latest version automatically.

 

If you have automatic updates disabled, you can manually update the app to the latest version.

 

If you encounter any issues accessing our content, our customer support team is here to assist you by email: customerservice@newsmax.com

 

If you're not a subscriber to Newsmax+, go online to NewsmaxPlus.com to sign up.

 

You can easily access the Newsmax channel on Newsmax+ using your TV or smartphone app.

 

Newsmax+ delivers breaking news, expert analysis, and commentary from renowned contributors and political pundits that you can’t find anywhere else."

205 Replies

Replies have been turned off for this discussion
    • Tinfin's avatar
      Tinfin
      Newbie
      2 years ago

      Thank you so much! I was losing my mind trying to figure it out. I did exactly what you suggested, and I have Newsmax plus! I just paid for years subscription and was thinking oh my gosh I just threw my money away! You are awesome

    • Tinfin's avatar
      Tinfin
      Newbie
      2 years ago

      Thank you so much! I was losing my mind trying to figure it out. I did exactly what you suggested, and I have Newsmax plus! 

  • GHS001's avatar
    GHS001
    Newbie
    2 years ago

    Does not work!!  I previously signed up for the "free" trial at newsmaxplus.com.  I have a user ID and password.  Tried to log in 4 times to the app.  It kept trying to get me to sign up (even though it recognized my login credentials).  Keeps pushing me over to the Roku purchase.  I went ahead and resigned up for the monthly payment.  It still kept kicking me out.  Honestly, Newsmax is doing a terrible job rolling this out.  They need to fire their development and project team.  This is absolute incompetence!!!  I really like Newsmax, but I am giving them another day, then I will have to go find another channel to watch.

    • MerryChase's avatar
      MerryChase
      Newbie
      2 years ago

      Does it tell you you have been signed out every time you try to watch live? This is seriously pissing me off.

      • Homeschoolinmom's avatar
        Homeschoolinmom
        Newbie
        2 years ago

        I am having the same issue and it is really ticking me off!  It worked at first, then when I went out of the app to go to another channel, it is requiring me to sign again when I went back to Newsmax.  Now I have signed in twice and still get the same error that I am logged out.  I am hoping they work out these bugs soon!

    • Tksalty's avatar
      Tksalty
      Newbie
      2 years ago

      Same thing happened to me. I had to put in payment again but it failed. I finally hot it to work but do I have to login every time I want to watch Newsmax?

      • DonnaM's avatar
        DonnaM
        Roku Guru
        2 years ago

        Yes.  If you are watching Online, it will ask you to sign in each time.  Depending on how long you are "idle".  If you have the APP on your ROKU device, then it will automatically take you there with no sign in.  You have to register each ROKU device though on each TV.

    • DonnaM's avatar
      DonnaM
      Roku Guru
      2 years ago

      Did you do an "update" to the APP first?  You must update the app before logging in. 

  • Greenie's avatar
    Greenie
    Streaming Star
    2 years ago

    Last night I was able to watch Newsmax+ for about 14 minutes then "you have been logged out" message, repeated attempts to sign in instantly are logged out. And this after I provided my credit card info over a non-https connection. What horrible customer service!

    • LisaT0527's avatar
      LisaT0527
      Reel Rookie
      2 years ago

      Was able to log in yesterday afternoon. Went back to news max last night and it wouldn't let me log in until I paid the monthly fee. So I did, and it let me watch. This morning it let me log in again, then logged me out immediately. Only option was to sign up for yearly, which I refused to do. 

      Newsmax apparently hasn't heard our complaints and fixed it!

    • ZIMM123's avatar
      ZIMM123
      Reel Rookie
      2 years ago

      These posts must be dated when the app initially was available.  I WIFI/ stream 4 television and the app works fine throughout the house.

      • PNS-user's avatar
        PNS-user
        Channel Surfer
        2 years ago

        They are.  A Roku poster gave me the right direction; although Roku c/s could have known Newsmax didn't want a third party billing involved.  NOW my question to Newsmax is why am I paying $5.67/month:  Where does the "extra" .68 come from?  So far, "Elnora" (Newsmax c/s) says "it's Federal tax."  I asked for a email with that detail four days ago ago, but expected no reply from Newsmax & haven't gotten one yet.  Is anyone else paying $5.67?  I live in FL, so it's not state-related.

    • BillyBobLeeSwag's avatar
      BillyBobLeeSwag
      Reel Rookie
      2 years ago

      Wonderful 😕 I haven't left work yet to be home so I can check I took others word. Maybe still some updates pushing out. I'll reply with my Roku model and if it's successful or not when I get home.

      • Carrolla's avatar
        Carrolla
        Reel Rookie
        2 years ago

        I still can’t access newsmaxplus 

    • DonnaM's avatar
      DonnaM
      Roku Guru
      2 years ago

      Did you make sure that you "highlighted" the newsmax APP, then hit the * button and click "check for updates" first.  You have to do an update first before you can get the new app to sign into

      • olemiss74's avatar
        olemiss74
        Streaming Star
        2 years ago

        Yes!  And my password is still unrecognized.  

    • Labreeze61's avatar
      Labreeze61
      Reel Rookie
      2 years ago

      Newsmax plus really should have had issues worked out before they changed to subscription.

      HIGHLY DISAPPOINTED 😔 I USE TO WATCH NEWSMAX even switching from Fox news to Newsmax. However I am about done with NEWSMAX PLUS before they even got started. I FINALLY have it on my Roku but I have to always input my username and password in THEN to make matters worse it bumps me off and I have to start all over again. Countless of times.

      It is not Rokus fault...it is entirely Newsmax. So I will give Newsmax plus until the trial period is over but if it's still a frustrating mess I won't pay for subscription and I ll  be done with NEWSMAX PLUS and back to Fox news I will go. 

       

  • sloop1jb's avatar
    sloop1jb
    Reel Rookie
    2 years ago

    Try to log on to Newsmax Plus and keeps getting an error telling me it is an incorrect email or password.

    NO WAY. 

    • DonnaM's avatar
      DonnaM
      Roku Guru
      2 years ago

      Just click "forgot password".  It will send you an e-mail to reset your newsmax password

      • daris's avatar
        daris
        Newbie
        2 years ago

        It doesn’t matter what I do it doesn’t send email to correct anything 

    • MPfaffmann's avatar
      MPfaffmann
      Reel Rookie
      2 years ago

      I keep getting an error that I have been signed out. If I hit learn more which is the only option, then it takes me to a purchase a yearly subscription after I already did the month to month. I don't know what to do. 

    • shahar73's avatar
      shahar73
      Newbie
      2 years ago

      I cannot get Newmax+ on my Roku TV!!

      Fed up trying every which way to get it!!

      Will watch OAN until Newsmax can fix their bugs!!😡

  • Ezmoney2000's avatar
    Ezmoney2000
    Newbie
    2 years ago

    It still doesn’t work. Have uninstalled and reinstalled several times each time having to start a new subscription. As soon as you go to a different app you have to start all over. Newsmax really screwed things up with this move. Horrible execution on their part. Canceled all Newsmax subscriptions and might look back in a couple months and see if they ever get things working properly. 

  • momshome's avatar
    momshome
    Newbie
    2 years ago

    I cannot access Newsmax plus.  It worked yesterday and today it won't .  You are going to  lose millions of viewers since this nonsense!!!!!

    • momshome's avatar
      momshome
      Newbie
      2 years ago

      I paid for Newsmax plus and am unable to access it.  Now forced to return to FOX.  What a blunder this was on your part to come up with this nonsense!!!!

  • cmlvngstn's avatar
    cmlvngstn
    Newbie
    2 years ago

    I paid in flu for a complete year of Newsmax+ I went to Roku to watch my new subscription. Now an email I don’t recognize appears. So I went to “use a different email”. I inserted my email and it work for two days even though it knocks me out and makes me sign in every time. Today I went in and same thing, however it says my password is incorrect!!  It is not incorrect!! I timed everything off, rebooted. Now I only get blank gray screen. Obviously no one listened to anything. Will someone please fix this mess???

    • SBHIGGY's avatar
      SBHIGGY
      Reel Rookie
      2 years ago

      been there done that nothing but a frickin grey screen. Fix this newsmax or I see a huge problems coming your way of NOT PROVIDING A SERVICE TO CUSTOMERS WHO PAID FOR YOUR SERVICE! 

    • tld6008's avatar
      tld6008
      Channel Surfer
      2 years ago

      Exact same thing happening to me this morning Nov 6...THIS IS BS!

      • Greenie's avatar
        Greenie
        Streaming Star
        2 years ago

        I'm guessing that Newsmax could handle very light viewership Sunday evening but when Monday morning arrived the increased load was responsible. Losing Sling simultaneously was too much - although now it appears that Sling has some widespread issues looking at reports online.

        This just goes to show how fragile our link with the outside world can be. Having everything (phone, TV) dependent upon fiber optics or dsl has its limitations and risks.

  • Andy2K's avatar
    Andy2K
    Reel Rookie
    2 years ago

    Right.  Looks like another news company hears the sound of $$$$.  LOL, shades of Liberal fake news.

    So one pays $49.99 a year and does one still have to put up with commercials? 

     

    • DonnaM's avatar
      DonnaM
      Roku Guru
      2 years ago

      Do you pay $149 for Amazon Prime Video, then watch a "FREEVEE" movie with commercials?

    • JackD356's avatar
      JackD356
      Binge Watcher
      2 years ago

      The title should be changed to NEWSMAX PLUS is a joke. I got the trial then my card declined, then 4 other cards declined. JOKE, big one...

      As for commercials, yeah you get a lot of them in Mexican language I think. Not sure but English is the language of this country.

       

      A JOKE run by a Hillary Clinton supporter...

  • mconneen's avatar
    mconneen
    Reel Rookie
    2 years ago

    It worked for me! I rebooted our Roku device and when I chose Newsmax it asked me to subscribe to Newsmax plus. First, I cancelled the subscription that I had already created a couple days ago.  Then I went back to Roku and created a new subscription to be billed by Roku and it worked. We now have Newsmax plus!! You won’t get 2 weeks free but I don’t really care. I just want to be able to watch!

    • Greenie's avatar
      Greenie
      Streaming Star
      2 years ago

      I'd be interested in how long you're able to view Newsmax+ without issue. Can you report back on how it's still working? Also, if I have to enter a password every time I want to watch Newsmax+ there's no way I'll put up with that. I emailed Newsmax customer service yesterday - no answer and tried the toll free number today; a recording explains the call volume is high, they'll call back. It's been almost 5 hours now and no callback.  What a ----show.

      • mconneen's avatar
        mconneen
        Reel Rookie
        2 years ago

        When I stream Newsmax on the old Roku device in my living room I have had to login first to Newsmax to get it to work for Newsmax Plus. I checked it this morning and there is no new update available. I purchased a new Roku device for a bedroom TV and installed it yesterday. I am not having any issues with the new device and have not had to login first to stream Newsmax plus. Not sure why there is a difference between the two Roku devices???