New TCL Disney Plus not working
My Disney Plus isn't working on my TCL Roku TV either. Is was working a few days ago to around a week ago. So far this is the only app that's not working.
Forum Discussion
Hi Mandygirl88,
Greetings from the Roku Community!
We'd be happy to assist you with your problem with Disney+ on your Roku TV. Are you getting any error messages or error codes while trying to play a game? Please follow these steps below:
- Remove the channel. Highlight the channel tile on your home screen and press Star * to open the Options menu. Select the Remove channel and confirm.
- Restart your Roku device. Go to Settings > System > Power > System Restart.
- Re-install the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again.
Let us know how it goes, and we'll be glad to assist you further.
Kind regards,
Eunice
Mine is also not working on 2 of my TCL tv’s . It has worked for as long as I’ve had the tv’s but suddenly this week it stopped working on both. I’ve tried every reset, delete, add back possible and it acts like it starts to load and then just stops short of the login screen and all I get is a small Disney plus icon in the upper left corner of the tv.
Hi, DanaBrooks
Thanks for posting, and welcome to the Roku Community.
We appreciate you for flagging this to us, and we would be more than glad to help. Have you tried using a different network, such as an alternative WIFI of a mobile hotspot, to see if it resolves the issue?
If the issue persists, please keep us posted, and we'll assist further.
All the best,
KashIt’s still not working. I can log into Disney on my iPhone and iPad using the same WiFi connect that I have in my home. It just won’t load on either of my 2 TCL tvs. Also my daughter lives 3 hours away in Houston and has a TCL tv and hers has started doing the same thing!
