Forum Discussion

OldTim's avatar
OldTim
Reel Rookie
3 years ago

New home screen doesn't work

Last evening I turned on the TV and saw a new home screen.  It doesn't work, that  is nothing on my Ultra remote works.  Then after about 2 or 3 minutes it reverts back to the "old, regular" home screen and everything works as usual.   What is going on?

1 Reply

Replies have been turned off for this discussion
  • RokuCarly's avatar
    RokuCarly
    Community Moderator

    Hi OldTim.

    Welcome and thank you for posting here at the Roku Community!

    We appreciate you pointing this out to us. We'd be more than willing to assist you with this.

    Kindly provide us with a video of the issue that you're referring to so that we will able to provide you with an accurate resolution.

    Looking forward to your response! Thanks.

    All the best,

    Carly