Forum Discussion
Bretito-Bonito
3 years agoChannel Surfer
It hasn't worked for over a week for me.
RokuMary-F
3 years agoCommunity Moderator
Hi Bretito-Bonito,
Thanks for posting in the Roku Community!
We're sorry to hear that you've been having this trouble with playing content on the Netflix channel. We would be more than happy to look further into this issue but will need more details. Can you please provide us with the following information:
- Do you receive any error codes or messages? If yes, please let us know.
- Do you observe this behavior while using any other channel(s) on your device?
- What troubleshooting steps have you taken so far to try to resolve the issue?
- Have you tried the steps posted above to see if that resolves the issue?
We look forward to hearing from you and looking closely into this issue. Thank you!
Best regards,
Mary