Forum Discussion
I am not using anyone's account but my own!!!!!!!!!!!! I have done all the steps and still the same thing!!!!!!!!! I can't use the account do to the freezing up and booting!!!!!!!!!! but I am still being charged for a service that can not be used!!!!!!!!!!!!!!!! Now what!!!!!!!!!! So over Netflix!
I'm not sure if you realize you're responding to a thread from 9 months ago, which to me suggests that this is not a widespread problem. In any case, I was letting mom use my Netflix account, and I just had to set my Netflex home to be her home. (There is a UI for this not just a mysterious timeout.)
If you can't fix it by: remove app, reboot roku, reinstall app, then I would lean towards canceling it, or calling Netflix support. Since you're so over it, probably just cancel it.