Forum Discussion
I’ve been having the same issues forever. I am using a Roku soundbar. Only Netflix freezes (but on rare occasion prime video as well) it freezes so bad I have to manually remove power. For YEARS you’ve given the same canned reply and not once helped anyone fix this issue with YOUR product.
I've removed the app, cleared the cache, restarted and reinstalled to no avail. It is time to file with the FCC for a faulty device with refusal of support.
I will be replacing my surround sound and throwing the Roku in the garbage. Complaints will be filed with the BBB and FCC. Time to move to fire stick people! $&@% this scam of a company.
Roku is so terrible - and the same unserious replies to everyone experiencing problems with no actual updates on the supposed "investigation" is incredibly insulting to your customers. Stunning levels of dishonesty.
It's also hilarious that I keep seeing ads for "Introducing Roku Pro Series TVs" - you seriously think I am going to buy more **bleep** products from your **bleep** company? Get bent.