Netflix Crashing on Roku and TV not responding 2024
It’s 2024, and Netflix still crashes on Roku with the latest updated software (for Roku and Netflix). I am unable to resolve the issue and a bit frustrated about it.
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I have deleted app and reinstalled and it still crashes. I am beyond frustrated over this.
Yep, I did that as well.
I have to reboot my Roku TCL EVERY Netflix use, otherwise Netflix will lock up when pause or FF or rewind . Although, Max, prime, Tubi, paramount… do not have this problem. I conclude Netflix is a poorly executed app. I am canceling
A warm welcome here in the Roku Community, Agamenn!
Firstly, we apologize for the inconvenience this may have caused your streaming with the Netflix channel on your TCL Roku TV and we're here to suggest further troubleshooting steps to help you.
Kindly follow the steps provided below:
- Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
- Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
- Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel
After doing so, highlight the channel tile and press the star (*) button on your remote to update it. We also need to make sure that these steps have been done precisely to work.
If the issue persists after performing those specific troubleshooting steps, we highly suggest reaching out to the channel provider themselves which in this case, Netflix Support as they are the ones who provided and maintained their channel in the Roku streaming platform. Their channel may need an update from them.
Best regards,
CarlyDidn't work
